Home Health Aides: What to Expect

Home Health Aide services provided from a reputable company can be a great help in assisting your loved one maintain their independence at home. There are several standards that you can expect from all reputable service providers. Use these guidelines to evaluate the quality of services provided:

1. Your home health aide should be on time.

2. Your home health aide should provide the proper level of care that you and the agency's nursing supervisor defined in the plan of care.

3. The home health aide works in collaboration with the nurse to notice and report any changes, both physical and emotional, that might indicate the beginning of medical problems.

4. The home health aide should demonstrate respect for your family's values.

5. The home health aide should never use the phone for personal reasons, never borrow or buy anything from you or lend or sell anything to you.

6. The home health aide should be observant and report any safety hazards within the home.

7. The home health aide should be neat, clean, and act in a professional manner.

8. The home health aide should be sensitive to your loved one's needs and concerns.

9. The home health aide should keep her or his work and private life separate.

10. The home health aide should never smoke in your loved one's home.